How do I change my DNS details? When you originally got
your domain name, you had to order it through a registrar such as
ItsYourDomain.com and you would have received a username and password from the
registrar to make any changes to the DNS details for the domain name. Contact
your registrar for additional DNS information.
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Where can I
manage my domains? If we researched and purchased your domain for
you, then we manage it as part of your ongoing service. If you purchased the
domain yourself, then you can manage it through your login with your registar
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1. Open "Tools", then
"Accounts" then go to the "Mail" Tab
2. Now click
"Add" You will see three options to choose from, pick
"Mail"
3. For "Your Name" type in whatever name you want,
then hit "Next"
4. For "E-mail Address" type
you@YOURDOMAIN.com then hit "Next"
5. For both Incoming
and Outgoing mail type mail.YOURDOMAIN.com then hit "Next"
6. For "POP Account Name" type your username, and for
"Password" type YOURPASSWORD, then hit "Next"
7.
For "Mail Internet Account Name" type yourdomainname.com, then
hit "Next"
8. Choose "I will establish my network connection
manually" and hit "Next"
9. Now click "Finish"
10. You
should be back in the main "Internet Accounts" window. To send mail
using the new account, you will need to make it the default account. To do
this, just highlight the yourdomain.com account by clicking on it once, then
click "Set as Default" and Close.
Please note:
"yourdomain" is your actual domain. "Username" is your POP
account username, "yourpassword" is the password for your POP
account.
How do I
create an email forwarder? 1) From your User Management Screen
(default screen upon opening your control panel), click on the pink EMAIL ICON
next to a User Name. (next screen will appear)
2) In the Forward Email
field enter the email address to which you want all of your email to be
forwarded/dumped to.
3) In the Email Address field enter
"@www.yourdomain.com". (Example: if your domain name is free-web-hostings.com
then you would enter "@www.yourdomain.com" -- without the quotation marks.)
4) Click on the SAVE THIS button. You are done! Now all of your email
now matter whom it is addressed to will be sent to the specified email address.
Note that any users will continue to receive email, however any
email addressed to a non-defined email address at your domain will be "dumped"
to the email address you specified in step 3.
What is the easiest way to upload my site via FTP?
The easiest way to upload your pages via FTP, is to simply use your
browser. If you are using Internet Explorer 5 or later you can use
it as an FTP program.
You need to enter the URL of your domain
name in the browsers address window in the following form: ftp://ftp.yourdomain.com
where yourdomain is YOUR actual
domain name.
You will then be prompted to enter your username and
password, as originally sent to you in your "welcome letter".
You will then be logged into your root web directory, where you can
either drag and drop your web pages, or cut and paste
them into the browser window.
Your default or home page, should be
named index.htm or index.html
There are many other FTP programs available on the web and you may use any of
your choosing. If you'd like to see what else is out there, here is a list of
download sites for you to browse:
If you are
publishing a web to the Web server you must have Microsoft FrontPage Server
Extensions installed on it. If your account does not
contact support.
Publish a web using HTTP Publish the files in the current web
when you are ready to present your web for public viewing, or when you want to
update the files in your web. You can publish using HTTP (HyperText Transfer
Protocol) if the the FrontPage Server Extensions are installed on the Web
server to which you are publishing.
Before you publish your web, you can
specify which pages you want to publish. Then, when you publish your web, you
have the following options:
Publish only the files that have changed.
FrontPage compares the files on your local web to the files on the Web server,
and only those files that are newer than those on the Web server are published.
However, files that have been marked Don't Publish will not be
published
Publish all files, except those that have been marked
Don't Publish. The files from the local web will overwrite all files
on the destination Web server, even if the files on the Web server are
newer.
Options
to expand the list of options.
Click On the
File menu, click Publish WebClick
Options to expand the list of options.
Specify whether you want to publish only pages
that have changed, or all pages.
In the Specify the location to publish
your web to box, type the location of a Web server, click the arrow to
select a location to which you have published before, or click
Browse to find the publishing location.
Click Publish
FrontPage publishes your web. If you want to verify that your web was
successfully published, click the hyperlink that is displayed after the web has
been published your Web browser will open to the site you just
published.
If you cancel publishing in the middle of the operation, files that
have already been published remain on the destination Web server.
Tip To publish only pages that have changed to the
same location you previously published to, click
Publish
For example: "myname.com" would be CORRECT while the IP address
123.456.789.012 would be INCORRECT.
Publish directly to your DOMAIN
name -- not your IP address. [Back to top]
Can I use
Frontpage and an FTP program? It is not recommended that you use
Frontpage AND an FTP program. You can destroy the Frontpage extensions if you
use Frontpage and FTP at the same time.
What is the path to Perl? The path to Perl tells
your script where to find the Perl processing program on your server. This line
should read: #!/usr/bin/perl
What is a
400 Internal Server Error and how do I fix it? This is a
common error found in a Web browser when you are attempting to run a Perl or
CGI script that has problems. The three most common reasons for this error are
the following:
- Your script permissions are set wrong. Try setting
them to 777 temporarily while troubleshooting the error.
- Your script
was uploaded in binary file format instead of ASCII. You must upload Perl and
CGI scripts in ASCII format only.
- Your path to Perl line is wrong.
The very first line in your Perl program must be "#!/usr/bin/perl". You cannot
have any spaces between your characters, and you cannot have any hard returns
or text lines before this line.
If none of these three reasons
correct your errors, then you may want to take a look at your Error Log files.
If the script is coded to print the errors it encounters, these will be
displayed in your Error Log file of your server.
If all else fails, you can usually
find the script errors by logging in to your server via Telnet and running the
script from the command line. Once you are logged into the server, you must
change directories until you are in the one in which your script resides. At
that point, type the following at the command line:
perl filename.cgi -w
Note: There should be one space after the word "perl".
"filename.cgi" should be the actual filename of the script you are having
problems with. "-w" is a warning switch, this will prompt Perl to give you any
errors it sees in the script and it will give the line number that the error is
on or near.
What does
CHMOD mean? When adding new files such as CGI, Perl, etc. it is
necessary to set specific permissions for the script to work.
The UNIX
directory and file structure has a system of permissions. You have permission
to read a file, you have permission to write to a file, and
finally, you have permission to execute a file. However, you
are not always you. Unix splits identities into three categories. The
first is you, the owner of the file. The second is the group you
belong to. And third, others is the world, basically anyone who comes to
your website. To change permissions you must issue a "change mode command",
or more commonly referred to as the UNIX command "chmod". The
documentation for your file or script will usually come with the proper
permissions you need to set for your program to work. To set permissions, there
are basically 2 methods UNIX recognizes:
With FTP (and Telnet) your file
properties are shown as -rwxr-xr-x. The first space designates if
this is a directory by the letter "d".
The next three characters
designate the permissions for the "owner", r = read, w = write, and x = execute
if the permission is set to "on" and "-" is the permission is set to off.
Permissions for the "group" and "world" (other) are designated by
characters 5-7 and 8-10 respectively.
The second method we are calling
the alpha method because permissions are set, by way of a telnet session, using
alpha characters.
You simply specify with the group or groups whose
settings you want to change ("u" represents "user" or you, "g" represents
"group", "o" represents other or world and "a" represents "all") and all the
settings you want to change ("r" for read access, "w" for write access, and "x"
for execute access).
To set your file world-writable, you would type
"chmod o+w ". To set it executable to everyone, you would use "chmod
a+x <filename>". The plus sign indicates you're adding permissions.
You can use a minus sign to remove permissions.
How do I qualify for the 30 Day
Guarantee Be default, all clients receive a full thirty (30) day
money-back guarantee. In order to qualify for the full 30 day guarantee,
clients must notify free-web-hostings.com within 30
days of purchase. Failure to provide us with written notice results in
forfeiture of the 30 Day guarantee and any further hosting privileges. However
all websites will remain online indefinitely or until further notice.